Users in VLAN 20 cannot reach their gateway
TroubleshootingCore
The ticket
After a switch replacement on the second floor, users in VLAN 20 get an IP from DHCP but cannot ping
their gateway 10.20.0.1. VLAN 10 users on the same switch work. The gateway is a router-on-a-stick on R1.
Step 1 of 2
Where do you look first?