Octet

After 802.1X goes to closed mode, laptops work but printers stay offline

TroubleshootingWorking

The ticket

Last night the second floor switch ASW2 moved from monitor mode to closed mode: authentication open was removed from every access port. Laptops authenticate with EAP-TLS and work. The four network printers on the floor have been offline since the change. Printer PRN1 is on Gi1/0/22 in VLAN 20, MAC 0026.73aa.10f2. The RADIUS server is Cisco ISE at 10.10.50.11.

Gi1/0/2Gi1/0/3Gi1/0/48Gi1/0/10Gi1/0/22ISE1ISE 10.10.50.11DSW1ASW2closed mode since 22:00LAPTOP1EAP-TLS worksPRN1printer, no supplicant

Book 8.4 Authentication Protocols

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