Octet

Half the connections to one VLAN fail behind a summarizing distribution pair

TroubleshootingWorking

The ticket

The building distribution pair DSW1 and DSW2 runs EIGRP 100 to CORE1, and each advertises only the summary 10.20.0.0/16 on its uplink (ip summary-address eigrp 100 10.20.0.0 255.255.0.0). Each has a static default route to CORE1. Every access switch has a trunk to both that carries only its own VLANs, and HSRP gives each VLAN a gateway. There is no link between DSW1 and DSW2.

This morning the optic on DSW1 toward ASW3 failed. ASW3 carries only VLAN 30 (10.20.30.0/24). VLAN 30 users still have a gateway through DSW2, but they report that about half of their connections to the data center behind CORE1 time out, while the rest work fine. Other VLANs are unaffected.

Gi1/0/1Gi1/0/110.0.1.0/30Gi1/0/2Gi1/0/110.0.2.0/30Gi1/0/10Gi1/0/49failed opticGi1/0/10Gi1/0/50Gi1/0/5CORE1DSW1DSW2ASW3VLAN 30 onlyPC3010.20.30.25

Book 3.3 Internet (IP)

Step 1 of 4

Users get out fine through DSW2, yet half the connections fail. Where do you look first?