Branch fails over to the backup tunnel, but HQ keeps replying over the dead link
TroubleshootingWorking
The ticket
Branch router BR1 reaches HQ1 over a carrier Metro Ethernet circuit (10.1.1.0/30) with a GRE tunnel over the internet as backup (Tunnel0, 172.31.0.0/30). Both sides use static routes.
BR1:
ip sla 1
icmp-echo 10.1.1.1 source-interface GigabitEthernet0/0/0
frequency 5
ip sla schedule 1 life forever start-time now
track 1 ip sla 1 reachability
ip route 10.0.0.0 255.255.0.0 10.1.1.1 track 1
ip route 10.0.0.0 255.255.0.0 172.31.0.1 250HQ1:
ip route 10.50.0.0 255.255.255.0 10.1.1.2
ip route 10.50.0.0 255.255.255.0 172.31.0.2 250At 09:10 the carrier had a fault inside its network. The Ethernet handoffs at both ends stayed up. BR1
logged %TRACK-6-STATE: 1 ip sla 1 reachability Up -> Down and moved to the tunnel, as designed. Even so,
branch users could not reach anything at HQ (10.0.0.0/16) until the carrier fixed the fault at 11:30.
Step 1 of 4
BR1 failed over correctly and the tunnel is up. Where do you look next?