Octet

Monitoring cannot reach a server's new management address

TroubleshootingExpert

The ticket

SRV1 runs RHEL 9, built from the company's CIS-hardened image. It has always used ens192 (10.0.10.21/24, default gateway 10.0.10.1 on CORE1). Yesterday a second NIC, ens224, was added in the management VLAN 99 as 10.0.99.21/24 so that monitoring and backups stop sharing the data NIC. No other routes were added.

The monitoring server MON1 (10.0.50.10, VLAN 50) was switched to poll 10.0.99.21. Its pings and SNMP polls time out. From JUMP1 (10.0.99.5, in VLAN 99 itself) ping to 10.0.99.21 works. Polling the old address 10.0.10.21 from MON1 still works. CORE1 routes between all three VLANs.

ens192 10.0.10.21ens224 10.0.99.21CORE1routes VLANs 10 50 99MON110.0.50.10ASW1VLAN 10MGMT1VLAN 99SRV1RHEL 9JUMP110.0.99.5

Book 3.3 Internet (IP)

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