Octet

Calls dropped for 40 seconds when a distribution switch hung. Design it under a second

DesignExpert

The ticket

A contact center's voice VLAN 110 (10.10.110.0/24) is served by two Catalyst 9500 distribution switches with HSRP group 110: DSW1 (10.10.110.2, priority 110, active) and DSW2 (10.10.110.3). Both run OSPF to CORE1 over routed 10G links with default timers, and HSRP uses default timers. Last month DSW1 hung after a software fault with all its links still up, and calls dropped for about 40 seconds. The business wants any single distribution failure to cost less than one second of audio.

Te1/0/1Te1/0/1Te1/0/2Te1/0/1Po1 trunkTe1/0/10Te1/0/10Gi1/0/12CORE1DSW1HSRP active, pri 110DSW2HSRP standbyASW1PHONE1voice VLAN 110

Step 1 of 4

HSRP's hold time is 10 seconds, yet calls dropped for about 40. What does the extra time tell you?