Calls dropped for 40 seconds when a distribution switch hung. Design it under a second
DesignExpert
The ticket
A contact center's voice VLAN 110 (10.10.110.0/24) is served by two Catalyst 9500 distribution switches with HSRP
group 110: DSW1 (10.10.110.2, priority 110, active) and DSW2 (10.10.110.3). Both run OSPF to CORE1 over routed
10G links with default timers, and HSRP uses default timers. Last month DSW1 hung after a software fault with all its
links still up, and calls dropped for about 40 seconds. The business wants any single distribution failure to cost
less than one second of audio.
Step 1 of 4
HSRP's hold time is 10 seconds, yet calls dropped for about 40. What does the extra time tell you?