Octet

An access point keeps rebooting or shows a low power warning. How do you work through a PoE problem?

Show the answer

Say this first

Check what the port is delivering and what the switch has left. show power inline shows the module budget, each port's operational state, the power drawn, the detected class and the configured maximum. Common causes: the switch power budget is exhausted, the port is capped below what the AP needs, the AP negotiated a lower class and disabled radios, or the cable or a passive patch in the path is bad.

Go deeper

Look at the switch

Output
SW1# show power inline
Module   Available     Used     Remaining
          (Watts)     (Watts)    (Watts)
------   ---------   --------   ---------
1           437.0      431.8         5.2
Interface Admin  Oper       Power   Device              Class Max
                            (Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi1/0/1   auto   on         6.3     IP Phone 8845       2     30.0
Gi1/0/2   auto   on         25.5    AP-2F-EAST          4     30.0
Gi1/0/3   auto   off        0.0     n/a                 n/a   30.0

Only 5.2 W remain. A new PoE+ AP plugged into Gi1/0/3 cannot be powered.

Fixes, in order

  • Add or upgrade the power supply, or move devices to a switch with budget.
  • Set priorities so critical devices win when the budget runs short (platform feature, often power inline priority or a stack power policy).
  • Make sure the port is not capped:
    Cisco IOS
    interface GigabitEthernet1/0/3
     power inline auto max 30000
    The value is in milliwatts.
  • Check the AP side: many APs drop to a reduced mode (fewer spatial streams, USB off, one radio off) when they get PoE instead of PoE+.
  • Inspect the cable. Long or poor runs and old injector setups cause voltage drop and flapping.

Planning rule

Sum the class maximum of every device you expect, not the typical draw, unless you use CDP or LLDP negotiation and have measured. Leave headroom for a power supply failure if the switch has two.

Traps

  • Looking only at the port and not the module budget. The port can be fine and the switch empty.
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